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Privacy Policy

Last updated: September 15, 2026

1. Introduction

LGBT Chat (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the “Service”).

By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Username, email address, and sign-in credentials or account identifiers used to create and access your account
  • Profile Information: Profile photo, bio, and other details you choose to add
  • User Content: Messages, photos, videos, voice recordings, and other content you post or share
  • Communications: Information you provide when you contact us for support

2.2 Information Collected Automatically

  • Location Data: Your selected city and city-level location association. If you grant location permission during onboarding, precise GPS coordinates are processed on your device to suggest the nearest city and are not uploaded as part of that onboarding flow.
  • Device Information: Device type, operating system, app version, and push or advertising identifiers when those features are enabled
  • Usage Data: How you interact with the Service, including features used, time spent, and actions taken
  • Log Data: IP address, browser type, access times, pages viewed, and referring URLs

2.3 Information from Third Parties

If you sign up using a third-party service (such as Apple or Google), we may receive information from that service, such as your name and email address, as permitted by that service’s privacy settings.

2.4 Sensitive Information

LGBT Chat is a community for LGBTQ+ people, so some of the information on the Service is sensitive. You can choose to add pronouns, pride-flag identities, and a custom identity label to your profile. All of these are optional, and you can change or remove them at any time.

  • What it can reveal: Your profile details, the city chats and conversations you take part in, and the content you post may reveal or suggest your sexual orientation or gender identity to other users.
  • Who can see it: With “Who can see my identity” in your privacy settings or profile editor, you choose whether your pride-flag identities and custom identity label are shown to Everyone, People I follow, or Only Me. Pronouns you add appear on your profile for other users.
  • No sale or advertising use: We never sell this information and never use it for advertising or ad targeting.
  • Deletion: When you delete your account, your pronouns and identity information are deleted along with your profile.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Show your selected city and, with permission, suggest a nearby city
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
  • Personalize and improve your experience
  • Comply with legal obligations

4. Sharing of Information

We may share your information in the following circumstances:

4.1 With Other Users

Your username, profile photo, and content you post are visible to other users in your city chatroom. Your precise location is never shared with other users.

4.2 With Service Providers

We use third-party vendors to operate the Service, including Firebase for authentication, Convex for application data and storage, RevenueCat and the applicable app store for purchase and subscription management, Expo and platform push services for notifications, OpenAI, Google Gemini and Z.ai for automated safety moderation of messages and images, and GIPHY for GIF search. The app does not currently show ads; if ads are enabled in a future version, Google AdMob would provide advertising. These providers process only the information needed to perform their services under their own terms and privacy commitments.

4.3 For Legal Reasons

We may disclose information if we believe it is necessary to comply with applicable law, regulation, legal process, or governmental request; protect the rights, property, or safety of LGBT Chat, our users, or the public; detect, prevent, or address fraud, security, or technical issues.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share information with third parties when you give us consent to do so.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce our agreements.

Messages remain available until you delete them, a moderator removes them under our policies, or you delete your account. Deleting your account removes your profile and associated personal information from our active systems, subject to limited retention required for safety, fraud prevention, dispute resolution, and legal compliance.

6. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Account Information

You can update, correct, or delete your account information at any time through the app settings. See our account deletion page for the in-app steps and support route.

7.2 Location Information

You can control location permissions through your device settings. You can select a city manually without sharing device GPS, and disabling location services may limit automatic city suggestions.

7.3 Push Notifications

You can opt out of receiving push notifications through your device settings.

7.4 Advertising Choices

LGBT Chat does not currently show ads. If ads are enabled in a future version of the app, Google AdMob would process your device's advertising identifier, approximate location, and information about how you interact with ads to deliver, measure, and personalize them. In that case, on iOS we would ask for permission through Apple's App Tracking Transparency prompt before your advertising identifier is used for personalized ads, and if you declined you could still see non-personalized ads. Where required by law (for example in the EEA, UK, and Switzerland), we would ask for your consent through Google's consent tool before showing personalized ads.

You can change these choices at any time: on iOS in Settings → Privacy & Security → Tracking, and on Android in Settings → Google → Ads, where you can delete your advertising ID or opt out of ads personalization. Learn how Google uses data at policies.google.com/technologies/partner-sites.

7.5 Data Access and Portability

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data, as well as data portability.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at startupstartupapp@gmail.com.

9. International Users

If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.

10. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: startupstartupapp@gmail.com
Data Requests: startupstartupapp@gmail.com